FAQ
1. Is Ziplane Dispatch a trucking dispatch service?
Yes, Ziplane Dispatch specializes in managing trucking operations. We offer services like scheduling and dispatching drivers, coordinating shipments and deliveries, and tracking progress to ensure smooth operations.
2. Do you have your own MC authority?
We operate under your MC authority, managing your operations on your behalf. However, if you prefer, you can also operate under our MC authority.
3. What benefits can Ziplane Dispatch bring to my business?
By using our trucking dispatch services, you can streamline your operations, reduce costs, and improve efficiency. Additionally, we help ensure compliance with safety regulations and industry standards, while improving customer satisfaction through timely deliveries.
4. What types of trailers do you specialize in?
We specialize in a wide range of trailers, including dry vans, reefers,flatbeds, step decks, RGNs, conestogas, car-hauling and lowboy trailers.
5. How do I choose the right trucking dispatch service?
When selecting a trucking dispatch service, consider the company’s experience, reputation, technology, and customer service. Choose a provider that offers tailored solutions to meet your unique needs and goals.
6. What is the payment process for booked loads?
We generate and send invoices to brokers, who then remit payment directly to you. Payment speed depends on the factoring platform you use.
7. How much does your service cost?
Our pricing varies depending on the scale of your operations and service requirements. Typically, fees are charged per load or as a percentage of shipment costs, ranging from 5% up to 15% of the total shipment cost.
8. Will obtaining a new MC authority impact my company’s performance?
Yes, Ziplane Dispatch has expertise in helping companies set up new MC authorities, creating broker accounts from scratch. This can enhance your operations even if your MC is relatively new to the industry.
9. Can Ziplane Dispatch help me comply with regulations and safety requirements?
Absolutely. Our team is well-versed in industry regulations and safety standards, helping you stay compliant and avoid costly fines or penalties.
10. How does Ziplane Dispatch ensure timely deliveries?
We use cutting-edge technology and software (such as DAT, Samsara, Alvys, TruckStop, Utech, etc.) to optimize routes, monitor driver schedules, and track shipments in real time, ensuring on-time deliveries.
11. What types of businesses can benefit from your trucking dispatch services?
Any business involved in shipping or transportation, including manufacturers, distributors, retailers, and wholesalers, can benefit from our services.
12. How can Ziplane Dispatch help me reduce costs?
By optimizing routes, reducing empty miles, and effectively managing driver schedules, we help reduce transportation costs. Additionally, we identify areas for cost-saving and help negotiate better rates with carriers.
13. Do you offer a trial plan?
Yes, we offer a 7-day trial plan with no contract or documentation requirements to allow you to experience our services before committing.
14. How can Ziplane Dispatch help me find loads?
We assist in securing loads by using various load boards and working directly with brokers who send daily loads to us. Our dispatchers handle all the paperwork, allowing you to focus on driving while we work to find your next load.
15. How do freight dispatchers find loads?
Our dispatchers have access to multiple load boards and work directly with brokers to find a variety of available freight, ensuring you have plenty of options to choose from.
16. Do I need to find a trucking dispatch service near me?
No, you don’t need to worry about proximity. Ziplane Dispatch operates remotely, handling all your dispatching needs through phone and email communication.
19. How do I get started with your dispatch services?
To get started with Ziplane Dispatch, we’ll need the following documents:
- Copy of your Motor Carrier Authority (MC)
- Certificate of Insurance ($1,000,000 Liability and $100,000 Cargo)
- Completed W-9 Form
- Driver and Truck Identification (Driver’s License and Truck’s Cab Card)
- Notice of Assignment from Factoring company
- Signed Dispatch Service Agreement
CONTACT US TODAY!
Don’t delay—reach out to us today and connect with a representative to learn how Ziplane Dispatch can support and enhance your trucking business!